Poor management, low pay - Customer Service Representative Alorica Employee Review

1.0
29 May 2013
Recommend
CEO approval
Business outlook

Pros

Got to sit at desk, the cons out weigh the good

Cons

The pay is low, the expections are unrelistic, the staff is uneducated with running a business, the calls are rude and disrespectful and the supervisors will ot get on the phone for you which leaves call unresolved resulting in failed survey. They shortened breaks to 10min and 30 min lunch. You just have to be real special to handle this job did i say low pay

Explore other reviews about Alorica

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The Bonus accesible opportunities to grow

Cons

Monday to Saturday many changes going on.

2.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home.

Cons

Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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