Pros
PRC pays competitively, has some good managers and team leaders, and seems ready to pull out of bankruptcy stronger than before.
Cons
I can say, with no hyperbole, PRC staffs some of the dumbest human beings I've ever known. They pay their call center drones low wages, so it's full of either college kids who are working part time or the kind of people who still work lousy call center jobs when they're 30 or 40 or 50. The turnover rate is sky high because they won't hire people who will show up to work. They seem to promote team leaders based entirely on if they're friends with the higher ups, so you get the blind leading the blind. The team leaders are just as stupid and clueless as the people they are supposed to be leading. Terrible.