Customer service=OK, Customer service/sales=no so good - Anonymous employee Alorica Employee Review

2.0
18 Jan 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the people that work there are OK...standard CS workers, mostly females in their 20's...fun to listen to conversations between calls

Cons

No real direction on careerpathing. You don't really get an idea of how to advance or change departments...job descriptions can turn on a dime so you have to be will to make sudden changes.

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4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Trys to live by values; client focused, people centric

Cons

lots of layers, tenured employees can seem territorial and not always open welcoming

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