Difficult Training - Work At Home Telephone Customer Service Representative Alorica Employee Review

3.0
5 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Work at home, paid training. Got my check on time.

Cons

The downside is that they give you a ton of training lessons to complete before you begin work. You're given a minimal amount of time to complete the work. You basically have to watch videos and teach yourself the job.

Explore other reviews about Alorica

5.0
30 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

Cons

Things move quickly, which can be challenging at times, but it keeps the work exciting.

1
2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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