Got out just in time - Client Service Associate AlphaSights Employee Review

1.0
20 Dec 2022
Recommend
CEO approval
Business outlook

Pros

no pros, it's all terrible.

Cons

If you read through the company responses to reviews, you will see blatant gaslighting. Leadership has no ability to take the constructive feedback they love to dish out. If you complain about working conditions, they just say "this job isn't for everyone" rather than taking accountability for how horribly they treat their employees. Make no mistake - you are a disposable cog in the machine that they will throw out once you become too much of a bother. To hear that the company went back on their promise of a 3-2 model shocked me. Many people decided to come to AlphaSights or stay because of this model. The ethics and morality of leadership make me sick to my stomach. Your promises matter. Your words matter. Calling your employees lazy because you are terrible at forecasting through a recessionary period is beyond insulting ton the hard work they put in. Cutting performance pay during a recession in the most expensive city in the country is disgusting. I've also heard about more and more people getting fired. The company would rather tell over half of the staff they are underperforming, than re-evaluate what it means to do a good job at this point in time. This isn't an early-stage start up anymore. You can't expect the same growth that we saw in the late 2010's. College students reach out weekly hoping to learn about AlphaSights - I tell them to run the other way. I do everything I can to help current employees leave. I can already anticipate the company response "Thank you for your feedback. We understand that the intensity of the work can make the hours feel challenging, and that this role is not for everyone." Let's be clear here - the job itself is not intense. You are a secretary (in fact, most of the tasks are easier than that of a secretary). It's the unrealistic demands at all hours of the night that are intense. It's the 60+ hour weeks for ~$20/hr that's intense. I can't express my concern for this company and their employees enough. I hope people try to unionize and gain back some quality of life. It's unfortunate that AlphaSights is taking advantage of the macro-economic environment to this extent to hold workers hostage. I cannot wait to have enough experience under my belt that I can remove this from my resume - I never want to be associated with such a toxic company.

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AlphaSights Response
3y
We're sorry that you feel this way and wish you all the best in the next step of your career. - The AlphaSights Team

Explore other reviews about AlphaSights

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good pay, in the middle of the city, amazing people and networking

Cons

Nothing specific to share from my side

4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

All around really great people culture, for the most part everyone is super driven and willing to help You definitley do earn early responsibility especially if you show early aptitude It's fun getting to own client relationship at a young age

Cons

Work and day can be tedious and feel repetitive, you must like talking to people all day, every day The hurdle performance tracking can be stressful for younger Associates Increasingly tighter competition as clients seek to find cheaper alternatives Exit opportunities can feel limited to account management/customer success work

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