Satisfaction contingent on team and sector - Customer Service Representative (CSR) AlphaSights Employee Review

2.0
28 Feb 2023
Recommend
CEO approval
Business outlook

Pros

People, office snacks, and projects

Cons

Terrible work life balance, and uncompetitive pay

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AlphaSights Response
3y
Our associates provide excellent client service by adapting to the schedules of their clients. Associates are accountable for their own results and can drive their earnings potential from day one. Best of luck with the future. - The AlphaSights Team

Explore other reviews about AlphaSights

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

AlphaSights has an incredible culture and a highly supportive environment. I recently celebrated four years with the firm, and I've truly enjoyed the combination of high support and high performance. I have a great deal of autonomy in my role, work alongside an exceptional team, and continue to learn and grow every day. I'm so grateful that I started my career at AlphaSights.

Cons

I've truly enjoyed my time. N/a

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Rapid Progression & Recognition: Performance is directly rewarded here. If you hit your goals and show drive, the path to promotion and career growth is transparent and fast. Strong Team Culture: The team energy is fantastic. Everyone is highly collaborative, supportive, and commercially minded, which makes for a great working environment. High Autonomy: From day one, you are given real ownership over your projects (like leading recruitment events, managing candidates, and driving partnerships), allowing you to grow your commercial skills rapidly.

Cons

High Velocity & Pressure: The work is very fast-paced with strict timelines and high-volume expectations. It is not a place where you can coast, and you need to be comfortable working under commercial pressure. Resilience is Key: Sourcing and recruiting require a great deal of resilience. You have to be comfortable with rejection and persistent in finding creative solutions to hit your targets.

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