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Alternate Solutions Health Network

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Great Pay, Poor Communication - Physical Therapist Assistant Alternate Solutions Health Network Employee Review

4.0
6 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Great therapy team in the region I covered, supportive corporate managers.

Cons

Extremely poor communication between field staff (therapists, nurses) and office staff, schedulers were clueless and threw up to 14 patients on your schedule for one day (NOT possible to see that many physical therapy patients in a single day), slow response to requests for equipment, very poor communication for getting orders.....this lead to patients going without care for days (sometimes weeks) at a time as they waited for new orders. The corporate team and schedulers were in Ohio while the field staff was in Virginia. This was a HOT MESS to coordinate.

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Alternate Solutions Health Network Response
5y
Thank you for leaving a review. One of our core beliefs at ASHN is working as a team to attain success. Communication within teams and between departments is essential to accomplishing company, individual and team goals. We appreciate your feedback and will take this to our leadership team. We wish you the best in your next career steps.

Explore other reviews about Alternate Solutions Health Network

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

1) Great teamwork 2) Good communication amongst team members 3) Positive work environment/culture 4) Work/life balance 5) Supportive leadership team 6) Sense of belonging within the company 7) Great benefits, especially the PTO program

Cons

I have nothing negative to say about my experience with the company thus far. From the recruiting process all the way to settling into my role, everyone has been absolutely wonderful to work with.

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Leadership is open to feedback and the professionalism is outmatched from any position I have ever held as an RN or otherwise. Great PTO policy.

Cons

I don't have any cons, other than some days in the healthcare industry as we all know are busy. This is unavoidable.

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Alternate Solutions Health Network Response
2mo
Thank you for taking the time to share your experience and your five plus years of dedication to Alternate Solutions Health Network. That kind of tenure means a lot to us! We’re especially grateful for your feedback on leadership openness and professionalism. Creating an environment where teammates feel heard and respected is something we are deeply committed to, and it’s great to see that reflected in your experience. We’re also glad the PTO policy is supporting you in the way it’s intended. You’re right healthcare can be demanding, and there are busy days that come with the responsibility of caring for patients. Our focus is making sure our teams feel supported, prepared, and connected through those moments. We appreciate your advice and couldn’t agree more. Continuing to listen, act on feedback, and lift up our teams will always be a priority for us. Thank you again for being part of the team and for the care you provide every day.
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