The company is growing so fast that billing cannot keep up with the demand. Paired with the unethical billing practices, patients are blindsided with huge statements, most of them over a year after they receive the device. Patients are told that we will bill their insurance, however Zynex is out-of-network with 99% of health insurance companies, in part, due to their terrible billing practices. The response to this review will say that they are 100% transparent with patients and work with patients to make sure they can afford the products, this couldn't be farther from the truth. The way that the product is presented to patients does not disclose all of the costs associated and when patients question this, the patient is blamed for not reading their EOB and reaching out to us. Also since turnover is so high and most patients don't receive statements for months or years later, new employees and the Territory Managers are having to deal with the perpetuating fall-out. On top of having unethical billing practices, they are a medical device company that have Territory Managers walking into provider offices EVERY DAY and they Never implemented masks or vaccination requirements for their Territory Managers or in-office employees. Covid spread like wild-fire around the office and they don't offer sick paid time off. Lastly, there is hardly room for growth or movement within the company, unless you want to be a middle manager for the rest of your life. Also, once you decide to leave, don't bother putting in a two-weeks notice, because you won't work it anyway if you are a manager or well-known around the office in any way.
