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      Altourage

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      Good for starters - IT Help Desk Altourage Employee Review

      2.0
      9 July 2025
      It help desk
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH/Remote setup Job Entry position

      Cons

      Micro Managing to the fullest. 2min of getting away status in Teams - you'll receive a phone call. Understaff most of the time. Management doesn't seem to care at L1 Support. Too many tasks to handle that cause overwhelming state. Profit sharing (?) not true Definitely no work-life balance. Applying for time-offs are too difficult for approval. They will ask you to ask someone for replacement when applying for time-offs!

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      5.0
      20 Apr 2024
      Technical engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, allowed to work autonomously. Management approach is more towards getting the job done rather than meeting KPIs. Though the metrics are still there of course.

      Cons

      Because the responsibilities of each role a vague and there is a lot of overlap it means that managing workload means needing to delegate tasks effectively even when in a technical role. Ability.

      4.0
      9 Apr 2025
      It support technician
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH Great Benefits Employees are knowledgeable and collaborative

      Cons

      Some red tape for internal processes which can delay implementing solutions for clients

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