Pros
Aman’s properties are truly exceptional, and the brand’s commitment to delivering serene, luxurious guest experiences is admirable. The attention to detail in the guest journey is world-class.
Cons
While Aman is undeniably a stunning brand with iconic properties, the experience at the corporate office — particularly across several departments — is far from serene. The environment is rigid, political, and emotionally draining. Leadership tends to operate in silos, showing little interest in collaboration or fresh ideas. There is an emotionally reactive management style that makes the workplace feel unwelcoming. Ideas that challenge the status quo are not encouraged, and silence or passive resistance is often used in place of honest, constructive dialogue. Decisions frequently appear personal rather than performance-based. While the external image is one of calm, understated luxury, the internal culture is tense, uncooperative, and, at times, demoralising.