Good but not Great - Anonymous employee Amazon Flex Employee Review

3.0
15 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay depending on vehicle, hustling for a good route...

Cons

Wear and tear. I have been working at Amazon Flex for about to weeks now in Boston and have already put up over 1,000 miles into my car. Depreciation is not as bad as I drive a car north of 190k miles but definitely take that into consideration since I have seen lots of 2012+ models in there. At the beginning I used to grab whatever cart/route they gave me or whatever was next to where I parked, not anymore. I have seen people loading routes and people checking just about every cart in the building to pick the easiest one. I hate doing it but it is what it is, cant break my back while someone gets pays just the same to go around the block. And since it was not mentioned in any other comments, bringing packages back to the station is a pain in the behind... Finishing 20+ miles away from the station after 9 or during peak hours and going back to the station suuucks. Most routes take about 3 hrs to deliver and around 60% of the time you have to go back to the station. That 3 hour route you picked up turns into a 4+ shift. App is a mess sometimes, had to turn back to the station 3 times because my route completely dissapears. Had scanned over 55 packages once and had to unload them from my car, place it on a cart, bring it over to an assistant so they can scan them again, scan them and organized them on my car yet again.

Explore other reviews about Amazon Flex

5.0
30 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible shifts Instant pay Can finish early and still get paid same amount Ease of route planning

Cons

No guaranteed work Base pay Personal vehicle use so, wear and tear and fuel is on you

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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