Flexible hours, decent pay...poor customer service - Anonymous employee Amazon Flex Employee Review

4.0
21 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay was pretty good ($18/hr however could get up to $22/hr at times)...hours were very nice and flexible

Cons

Admin support was terrible! Only email support, no calls. Not very friendly and inconsiderate! Support for drivers on the way was exceptional, just support regarding pay, app, questions or anything else after your shift was unacceptable from such a big company.

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5.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good time slots available from time to time

Cons

Cant think of any right now

3.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of routes available to drive using your own vehicle, both in early morning and in the evenings. Get paid the same day that you drive. Routes are usually pretty tight so you're not doing a lot of long distances between stops.

Cons

Low pay for the amount of miles you'll have to drive. You may average about 20-25 an hour, depending on how long of a block you sign up for. But you'll end up spending at least 1.5 hours pay to put back into your gas tank. You can't choose the area you want to drive in, it's chosen randomly for you. So you could be clear across five counties from the starting point.

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