Great Concept, Poor Execution - Independent Courier Amazon Flex Employee Review

2.0
27 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Flexible work scheduling, take time off whenever you want without approval Great way to explore your city and check out the diversity of neighborhoods

Cons

work scheduling is extremely competitive and time consuming. you must refresh your application multiple times per second and hope that you can click "Accept Offer" before someone else who is doing the same thing as you does. It is very difficult to treat this as a full-time gig and make a living wage. couriers are individual contractors, so no benefits, all operating costs are out of pocket, which quickly reduces the "that sounds reasonable" hourly rate.

Explore other reviews about Amazon Flex

5.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good time slots available from time to time

Cons

Cant think of any right now

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

See reviews by: Helpful|Rating|Date|All