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Ambassador Labs

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Great vision, interesting products, and experienced leadership - Product Architect Ambassador Labs Employee Review

5.0
16 Feb 2020
Recommend
CEO approval
Business outlook

Pros

- Innovative startup that has very real potential to influence the wider cloud industry through products, involvement in the community, and via "thought leadership" - Excellent and experienced leadership across the company, product, and tech teams - Lots to learn, and everyone is generally happy to share their knowledge and experience - The company has product-market fit with at least one product, and so the super-early stage work is done - Access to super-technical team members, many of whom have been part of successful company exits, or have been working in IT since PCs became a thing. Others have also contributed to well-known technical specs and continue to do so now - Flexible working. As long as you communicate effectively and deliver your work, leadership are happy for you to work at home or remote - Attend and present at conferences (KubeCon, Velocity etc) and meetups. Time, guidance, and feedback is provided for folks looking to level up their presentations skills, storytelling abilities, and related industry profile

Cons

- There's a lot to do. If you can't prioritise, communicate, and take feedback effectively, then you will struggle (although this is true with any startup) - Unstructured career progression. Again, this is common with startups, but this isn't the necessarily a place that offers a well-tracked training program and structured six-monthly reviews. Feedback comes as and when necessary, big opportunities appear out of the blue, and you do have to take charge of your own learning and direction - Not (yet) a remote first culture. Lot's of progress has been made with this over the past year, but remote folks (especially outside of engineering) still have to keep an eye out for any missing context

Explore other reviews about Ambassador Labs

5.0
8 July 2025
Recommend
CEO approval
Business outlook

Pros

Great company culture, startup environment, and management.

Cons

As a fully remote workplace, there can be some delay in communication. Nothing unique to Ambassador.

5.0
19 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Ambassador is in a great place right now: we have a rare opportunity to build a new product and a lot of financial runway to do so. The company has undergone some big org changes but has left us with a tight knit group of talented engineers who have a lot of autonomy to design and build this new product. Even in this fast paced startup environment we maintain a culture where PTO is encouraged and taken, work alternates from product-defined tasks to self-defined tasks, and engineering feels empowered to follow best practices and produce high quality work. It's rare to have a chance to build a product from scratch - not only that but also rare to do so with a group of mature engineers.

Cons

Ambassador had to make some big changes back in the fall of 2023. The legacy products, despite being loved by users, are not selling; hence the reason for pivoting to build something new. The biggest challenge today is walking the line between maintaining the legacy products while building out the new one - it's a balance to do what is right by our existing users in addition to investing in our future with this new product. Making a pivot like this in any company can obviously lead to unhappy former employees. But I'm confident that after the changes we are now left with an energized and motivated group, not just in engineering but across the company.

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