Working in the Army - Anonymous employee Amdocs Employee Review

3.0
31 July 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent expat package (at the time of employment); nearly compensated for all frustration.

Cons

After working for Irish owned/Ireland based companies for a decade, joining Amdocs (through acquisition) was like being drafter to the Army. The company structure has several, rigid layers; the upper management is inaccessible. It was very difficult to get things done, no informal routes, results can only be achieved by escalation upwards. There were many unkept promises, and even the ones kept were greatly delayed (I have been awarded and the award (a new laptop...) arrived almost a year after it was promised). The corporate policy seemed to be: deliver results that just meet agreed quality/functionality and fix issues later; do it as cheap as possible. Amdocs said before acquisition that they need our experience, the skilled people; but of course they only needed the existing customer base. They did not make anyone redundant, but (actively) let the situation deteriorate to the level where people rather voluntarily resigned.

Explore other reviews about Amdocs

5.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amdocs has amazing Work culture

Cons

There is no such cons

3.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited Vacation, excellent insurance, matching 401K, strong focus on wellbeing initiatives, and good career growth

Cons

Constant lay-offs causing low employee morale and low job security. No salary increases in the US for past 2 years and told you are "a high cost resource", which devalues employees' contributions.

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