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America First Credit Union

Engaged employer

Would Highly Recommend! - Level V Tellr America First Credit Union Employee Review

5.0
10 Apr 2018
Recommend
CEO approval
Business outlook

Pros

When I graduated High School, I was looking for a starting job that wasn't in the fast food industry. I had no job history at the time, but the application for this job online was simple and very straight forward. It didn't even require a resume! I submitted an application and went in for some interviews, and was hired shortly after. The whole process was fast and easy. They train you on everything you need to know, no prior experience required. And guess what? It looks great on a resume! This has been a great way to start establishing myself in the workforce. I've learned a lot here, from how to work in a professional work environment to financial knowledge that will assist me the rest of my life! America First really believes in it's core values and implements them in everything they do. They are also very good at accommodating school schedules and are very generous with vacation time. Great benefits are available, and they really do make you feel valued as an employee. If you're an honest person who believes in integrity and hard work, this is a great job for you!

Cons

I work in a grocery store branch, so the longer hours were hard to get used to at first. But I've been here for almost 2 years now, and it's been great! Getting all of my work hours in 3 days/week helps me have time for school and other activities. Sometimes you get unhappy members, but you get practice dealing with difficult situations and learn not to take it personally.

Explore other reviews about America First Credit Union

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life balance Great management support Great benefits Competitive pay

Cons

Large company that is harder to move up to in a department

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America First Credit Union Response
1w
Thanks for your review! At AFCU, we believe in providing opportunities to our employees. Our robust training programs and our career path provide numerous ways for employees to learn and advance.
3.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Part time is a bit more flexible in terms of scheduling. My branch manager is very kind and some of the coworkers I work with are also fairly nice. The training department is pretty cool too.

Cons

I joined this company with high expectations based on how the organization and culture were presented during training. Unfortunately, my experience has fallen far short of those expectations. I originally applied for positions that were closer to my home and offered more hours. I was informed that those positions had already been filled, so I accepted a role at the nearest available branch despite the lengthy commute and reduced hours. Shortly after accepting the position, I was contacted by another AFCU branch that was significantly closer to me and offered more hours. They wished to schedule an interview, and when I expressed interest in transferring to that location, I was informed that I would need to wait three months before becoming eligible for a transfer. What was not disclosed at the time was that even after reaching the three-month mark, any transfer would still require management approval. The lack of transparency regarding transfer policies was disappointing and should have been communicated clearly from the beginning. Additionally, the company appears to place little consideration on the burden of requiring employees, particularly part-time staff, to travel to training locations outside of their assigned branch. The first few weeks after training were relatively positive. However, once I transitioned into my regular duties, it became apparent that the culture at my branch was highly clique-oriented. Over time, I have felt increasingly isolated by several coworkers and one of the team leads. It has also been discouraging to feel as though asking for assistance is viewed as an inconvenience, especially when certain procedures were not thoroughly covered during training. As a neurodivergent employee, I sometimes require additional clarification or hands-on guidance when learning new procedures. I do not believe this is an unreasonable expectation, particularly in a role where accuracy is critical. Simply discussing a procedure once is not always sufficient training, and employees should be able to ask questions without feeling dismissed or burdensome. I have also experienced situations where additional precautions, oversight, or requirements appear to be placed on me when performing tasks that other employees complete without the same level of scrutiny. Whether intentional or not, this has created the perception that I am being held to a different standard than my peers and has made it more difficult to perform my job effectively. The cumulative impact of inadequate training, inconsistent support, workplace exclusion, and what feels like unequal treatment has taken a significant toll on my well-being and job satisfaction. I no longer believe my current branch is an environment where I can succeed or grow professionally. At this point, I see very little opportunity for improvement unless I am transferred to another branch. If that is not possible, I will likely have no choice but to seek employment elsewhere. While the company may be a good fit for some individuals, prospective employees should ensure they fully understand transfer policies, training expectations, and the culture of the specific branch where they will be working before accepting a position.

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