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American Electric Power

Engaged employer

Good company but limited opportunities for advancement - Infrastructure Engineer Senior American Electric Power Employee Review

3.0
24 Oct 2021
Recommend
CEO approval
Business outlook

Pros

AEP had good job security AEP had good retirement benefits. AEP had a very positive shift to remote work and response to COVID-19

Cons

Lots of changes in the AEP IT department, the new senior management is changing too many things at once. First they did a re-org and now there's limited growth opportunities for promotions for existing employees. A lot of people with valuable technical skills are jumping ship before positions are co-sourced (outsourced). Too much job instability for a company where the primary reason many people join is for a 20+ career. Not enough growth opportunities now that upper management has slashed promotions and limited personal career growth. Too many pay grades, my previous job before AEP only had three grades, now there's 6 grades and with limited promotions it will keep you at a lower level for longer unless you leave to another company. You pretty much will have to wait for someone to retire, die, or leave the company before you will get promoted now. Culture in IT is very slow to change for an 100+ year old company. You'll often hear the phrase "that's the way AEP does it or has done it." This makes it very difficult for senior management to find value in new technology when it takes 10+ years for them to move on anything.

Explore other reviews about American Electric Power

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very laid back. Minimal oversight. Great managers.

Cons

Slow growth opportunities, just have to wait for people to retire.

1
2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Our team is genuinely one of the company’s greatest strengths. People consistently show up for each other, whether someone has a question, needs guidance, or just needs a second set of eyes. There’s a real sense of kindness and collaboration here — everyone jumps in without hesitation, and it creates an environment where you feel supported, valued, and able to do your best work.

Cons

One of the biggest challenges is the lack of formal training when you start, which makes it difficult to feel fully prepared in your role. Management is often busy and not always available when questions come up, so getting timely guidance can be inconsistent. Processes and directions also tend to shift quickly — announcements are made, and then expectations change shortly after, which creates confusion. At times, upper leadership communicates in a way that feels more like talking at employees rather than engaging with them, and concerns raised by staff can be overshadowed by comments about leadership bonuses or priorities that don’t align with what employees are asking for.

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