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American Electric Power

Engaged employer

Business culture based on back stabbing and favoritism - Dispatcher American Electric Power Employee Review

2.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Schedule allowing for time off. Lots of legacy knowledge.

Cons

While the hierarchy and management preach and encourage teamwork and trust, the management not only asks but encourages those who want to be promoted to spy, rat out, and drive a bus over co-workers thereby negating any trust or team cohesion. When coming into the office as new employee it is immediately decided how far you will go and how much management will train and encourage growth. Promotion criteria is changed regularly to ensure the person management wants can move up. Upper brass continues to make terrible decisions for dispatchers which are labeled as “progress” but really are decided without thought of a dispatchers job or experience. Favoritism runs rampant in every office. People have left the company and come back to be promoted over those who have remained repeatedly over the years. The management within the Energy Delivery Operations will move people around to get a variety of experience who they want to be promoted higher up, especially in Columbus, but also in all other offices. The CEO is still receiving her double salary bonus while laying off contractors and full-time employees AND promoting dozens into new roles despite a hiring “freeze”. Offering those close to retirement the option to leave to cut the budget.

Explore other reviews about American Electric Power

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very laid back. Minimal oversight. Great managers.

Cons

Slow growth opportunities, just have to wait for people to retire.

1
2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Our team is genuinely one of the company’s greatest strengths. People consistently show up for each other, whether someone has a question, needs guidance, or just needs a second set of eyes. There’s a real sense of kindness and collaboration here — everyone jumps in without hesitation, and it creates an environment where you feel supported, valued, and able to do your best work.

Cons

One of the biggest challenges is the lack of formal training when you start, which makes it difficult to feel fully prepared in your role. Management is often busy and not always available when questions come up, so getting timely guidance can be inconsistent. Processes and directions also tend to shift quickly — announcements are made, and then expectations change shortly after, which creates confusion. At times, upper leadership communicates in a way that feels more like talking at employees rather than engaging with them, and concerns raised by staff can be overshadowed by comments about leadership bonuses or priorities that don’t align with what employees are asking for.

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