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American Electric Power

Engaged employer

AEP used to be a great place to work - Anonymous employee American Electric Power Employee Review

3.0
13 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits and work hours. The pension is a nice plus. Three years ago I would have sung AEP’s praises about what a wonderful company it is and how much I love it there.

Cons

The new CEO and his boardroom buddies are handily destroying all of the things that made working for AEP worth it. We make markedly less money than the going rate for equivalent positions. We’ve been mandated to return to office 5 days a week despite insufficient facilities across the opcos and great performance while hybrid. The ICP bonus that used to be dependable and help make up the salary discrepancies has been gutted despite an increase in profits. Shareholders got an increase in their dividends but the majority of employees (aka the people who actually do the work here) haven’t gotten more than a 2% raise in years. We make proportionally less money now than we ever have and it’s clear that the board’s intention is to reduce census and drive employees out to see how little they can spend on staffing while they line their own pockets. Morale is the lowest I’ve ever seen it by a long shot.

Explore other reviews about American Electric Power

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very laid back. Minimal oversight. Great managers.

Cons

Slow growth opportunities, just have to wait for people to retire.

1
2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Our team is genuinely one of the company’s greatest strengths. People consistently show up for each other, whether someone has a question, needs guidance, or just needs a second set of eyes. There’s a real sense of kindness and collaboration here — everyone jumps in without hesitation, and it creates an environment where you feel supported, valued, and able to do your best work.

Cons

One of the biggest challenges is the lack of formal training when you start, which makes it difficult to feel fully prepared in your role. Management is often busy and not always available when questions come up, so getting timely guidance can be inconsistent. Processes and directions also tend to shift quickly — announcements are made, and then expectations change shortly after, which creates confusion. At times, upper leadership communicates in a way that feels more like talking at employees rather than engaging with them, and concerns raised by staff can be overshadowed by comments about leadership bonuses or priorities that don’t align with what employees are asking for.

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