3.0
10 May 2017
Current employee, more than 3 years
League City, TX
Recommend
CEO approval
Business outlook
Pros
Good benefits with strong 401k plan and plenty of vacation time for new employees just starting out, strong job security in the right department, growth potential for hard workers
Cons
Very poor salaries, there is some disorganization in most areas, there is high turnover in the lower ranks which lead to poorly trained units and staff which in turn results in very micro-managing upper management. The customer service is very poor and the amount of agents leaving the company nearly equals the new ones coming in