employer cover photo
employer logo
employer logo

American Red Cross

Is this your company?

Disheartening experience. - Account Manager American Red Cross Employee Review

2.0
26 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Helping others through education and increasing blood donations. The ARC has many different divisions SAF (Service of Armed Forces, Biomedical, Disaster Relief, etc). The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Cons

There is no 40 hour work week. It is 60+ hours, if you're lucky. Account Managers are the only employees held financially accountable for achieving goals. You can work 70 hours and receive only 40 hours pay and bust your butt, but if the collections staff doesn't like you (which they won't due to poor management) you will NEVER achieve your goals. Collections staff can shut down blood drives, defer your donors, all the while getting paid to make your life miserable. There should be some type of personality testing to "weed" out the negative people who thrive on hurting others. Some of the people in charge here only want to see others fail. Kind of crazy considering what a great organization the ARC is and how many different ways the ARC impacts people globally. Very sad and disheartening knowing that upper level management wants to blame one side (donor recruitment) and praise the other (collections). Absolutely bewildering!!! You give and give and give, and they take and take and take.

Explore other reviews about American Red Cross

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

4.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote hours, supportive team that treats volunteers as contributors rather than interns, and a low-pressure environment

Cons

Tooling is limited compared to corporate environments — primarily Excel-driven, so you won't get exposure to modern BI stacks (Power BI, Tableau, Snowflake) unless you bring them in yourself. Data sources are inconsistent (legacy .xls files, manual exports requiring conversion), so expect clean-up work.

See reviews by: Helpful|Rating|Date|All