Great group of people at the Service Center Not so great corporate management. - Designer/Estimator American Woodmark Employee Review

3.0
27 June 2016
Recommend
CEO approval
Business outlook

Pros

Everyone at the Service Center is dedicated to providing excellent service to the customers. Excellent value for the product and service provided. Strong market share

Cons

Tons of cronyism and nepotism which leads to limited upward mobility and unnecessary internal feuding. In 2016 Corporate instituted a point system for tardiness and absenteeism which penalized employees for taking time for scheduled doctors visits. Which is one example of how corporate and local leadership micro-managed.

Explore other reviews about American Woodmark

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The CULTURE at this company sets it apart from others. They not only talk the talk but they walk the walk.

Cons

Pay is average and advancement is hard because business is not increasing.

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Direct manager cares and has goals in place to help improve the department. The core team is made up of great people that work well together.

Cons

Seems like the plant director is actively and intentionally making the entire plant worse. Zero accountability for disrespecting hourly workers even when it's brought to management's attention. Supervisors have completely checked out and refuse to provide the help needed for their people to succeed. Nonexistent advancement opportunities unless you go to church with or are friends with certain managers. Cliquey front office and improper use of employee information. Little to no diversity in management roles. There is a single manager that's a POC and he's their most recent hire.

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