Great Company - Sr. Customer Service Representative Ameriprise Employee Review

Culture, team, youth, industry giant, great hours

Heavily based on commission and cold calling

Job Stability: The company is financially rock-solid, meaning you don't have to worry about sudden mass layoffs like regular tech companies. Friendly Coworkers: Most of the individual engineers on the ground are helpful, kind, and just trying to do their best.

Aggressive Agile Micro-management: Daily standups feel like micromanagement sessions. You will spend more time in status meetings, alignment calls, and JIRA grooming than actually writing code. Management Disconnect: Senior leadership treats the engineering department as a cost center rather than a value driver. Decisions are dictated top-down by business managers who do not understand software development lifecycles.