Only certain types are tolerated - Financial Analyst Amica Insurance Employee Review

1.0
26 June 2022
Recommend
CEO approval
Business outlook

Pros

Benefits are excellent. The non-management level coworkers are incredible as well.

Cons

My comments pertain to the corporate headquarters, and executive management and staff only. I have to say my direct supervisor and coworkers were incredible, and my criticisms are solely with executive staff and management. When I first started, it was awesome. I did feel that the department manager, now at another organization, at the time worked to cultivate a positive and accepting atmosphere. However, an AVP was going to take over our dept., and our department manager left. Things changed. I noticed that during Zoom meetings, stakeholders and middle-management all looked the same. Same race, same age, same expressed gender, same body type, same interests, etc. At one point, I learned that the AVP had conducted at least one conversation about his religion with an employee, and while I wasn't there, I was concerned about proselytizing. At one point, I casually "came out" as a non-Christian. Other incidents had made me concerned that non-Christians were not welcome in that department (under the new executive), and that there was an unspoken pressure to at least feign enthusiasm for Christian holidays that I do not celebrate and are, honestly, contrary to my religion. At this time or a little earlier, I became subject to some harassment, threats of retaliation if I reported the harassment and subsequent retaliation by two members of the executive staff and management. This included stalking by an executive-level employee that lasted for several days. I also realized that during my brief time there, I never met anyone who bore any obvious signs of being a non-Christian (clothing, hijab, etc.) of any other religion, anyone who felt comfortable talking openly about being in a same-sex relationship (as in, "My husband/wife/partner and I went to the movies this weekend.") I left quickly when the harassment made it clear my days were numbered, and even if I tried to fight for my job, the harassment would resume in another form. I also didn't like working for an executive who seemed to suffer from a severely restricted range of people whom he could tolerate working for him.

avatar
Amica Insurance Response
4y
We’re very concerned about the comments you shared in your review. We fully support Diversity, Equity, Inclusion & Belonging, and we value individual differences and encourage employees to speak up and express their unique views to expand and strengthen our culture. We also have a non-harassment policy, which outlines retaliation against an individual who brings forward a complaint of harassment will not be tolerated. We’d like to hear from you so that we can learn more about your time here. Could you please email us at employeefeedback@amica.com? Thank you.

Explore other reviews about Amica Insurance

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent training and onboarding, supportive colleagues, and plenty of opportunities to develop professionally. Ample support for continuous learning and the chance to take on more responsibility over time. The benefits are competitive. There is room for growth and advancement over time.

Cons

I haven’t come across any downsides.

3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

1
avatar
Amica Insurance Response
3w
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
See reviews by: Helpful|Rating|Date|All