Don't work here - Customer Manager Amplio Employee Review

1.0
4 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Your teammates here are great (most of them)

Cons

Put simply, the CEO and management do not value their employees enough to know how to keep them from quitting. The company has seen incredible turnover in the past year, due to mismanagement across many levels. They don't understand that these days, people are not just happy to have a job, they are looking for a company that will consider them as a whole person and not just an employee - that means not giving them the bare minimum of the national holidays and 10 paid time off days which only accumulate one day a month. The company's benefits are very very far behind what many other start ups offer these days. And even if an employee is happy by the bare minimum - it won't count after they are constantly pushed down by management, or moved around from this job to that job. This is a company run by old fashioned people that keep saying how advanced the company is. Employees are led to feel that they are cogs in the machine, and not people of actual skills with valid opinions. Management "listens" but suggestions are never considered. There are gross inefficiencies across the board, for example the company has been hiring more employees, but not giving team managers more independence and freedom to manage. Micromanaging is so large to an extent that basic decisions can't be made without CEO approval. It is suffocating and leads to burnout very quickly. Asking for a raise is like making a joke - you will be laughed at, (I actually was) and those who do get raises are thrown money at so they won't leave because management is desperate to have someone in their position. The middle managers don't have a say in anything - they are there to fill a position. This company is run by one person only, Yair Shapira. There are many many things I'm leaving out because it simply will be too long. If you want a job where you're treated like a human being and not simply seen as a worker, move on. Also this is a boy's club.

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Amplio Response
4y
Thank you for the time invested in writing your review on Glassdoor. I’m very sorry to read about your negative experience with Amplio. We value our employees’ feedback, and take the time to listen and respond seriously. Indeed, Amplio has seen some turnover during the past year. However, compared to the company's significant growth rate and relative to the market, the turnover was quite low. As you observed first hand in more than a year of working with us, Amplio is a fast-paced company. Our goal is first and foremost to help students with special needs reach their potentional using the powers of technology. As we continue to expand, grow, reach more children in need, and further evolve our technology, we also undergo restructuring and reorganization processes. These may take time to get used to, while allowing team members to evolve in various positions and grow within the company. And indeed team members have been promoted, even to VP and C-levels. In almost absolute contrast to your conclusions, our team is the core of the company. We respect and value them highly. This is why Amplio decided over a year ago to switch to a work-from-home model, where the team has the opportunity to manage their work-life balance to their liking. It is also why the company constantly reviews and upgrades its employee benefit plans as it grows. On this note, your claim that Amplio does not provide its employees the minimum of national holidays and only 10 paid time off days is simply incorrect. Amplio’s full-time employees receive significantly more than that and benefits are in line with market benchmarks. I encourage each and every team member to step forward and talk to their managers. Amplio has a wonderful group of senior management and mid-level management that can assist with most issues. If the issue remains unresolved, my (virtual) door is always open.

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5.0
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CEO approval
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Pros

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Cons

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