Unprofessional in every sense of the word. This company is clueless to how to run a successful business. - Customer Service Representative Angi Employee Review

1.0
20 May 2019
Recommend
CEO approval
Business outlook

Pros

Can’t think of any. Anything positive here is all a lie anyways. It just takes a while to figure it out. Which is why the hiring sign never leaves the floor.

Cons

Management is a bunch of young kids who play “arts and crafts”with their teams because they are clueless on how to handle a professional call. The company is under multiple lawsuits due to bad business practices. People walk around with dirty feet and bad body odor. Management is nothing more than young kids who know nothing about management or people relations. Even the higher up management is clueless when it comes to business. This place hires 50-75 people a month and swears the employee retention rate is increasing.

Explore other reviews about Angi

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Cons

A lot of org changes over the years has been somewhat difficult to navigate at times.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

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Angi Response
3w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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