Pros
WFH and met some great individuals.
Cons
During training some much was omitted from the entire new hires as a whole! Once we “graduated”, we were separated to join new teams in different dictatorships. Let me begin by saying that the whole account retention fact was a hard hit due to the fact that during training we were told to just SELL. My role was a Sales consultant, not customer service and for sure not an account manager! We were reminded daily about these ridiculous “plans” we would have to get on for not meeting sales goals, poor attendance, not making call time and for account retention. I witnessed plenty of shady things that perhaps HR should be made aware of. All the better leads were given to the Reps with the highest sales and all the others were given dead or terrible leads. These poor contractors were called literally 2-3 times a week! They hate hearing from this company and most certainly the reps. After a few months and all the constant toxicity I reached a breaking point. I was mentally drained and I felt my soul aching from the guilt of feeling like I was ripping Contractors off of their hard earned money!