Decent career-starter. Questionable practices. Questionable future. - Anonymous employee Angi Employee Review

The business survives by lying to and preying on a large cohort of the Service Professionals in the network. Many employees realize this and make comments suggesting as much. Some are outspoken defenders of pros, but at the end of the day the business can't make big changes to the benefit of the pros since that would hurt the short-term bottom line. The business only survives by selling pros into the network at a break-neck pace while the existing population of pros churns out like no tomorrow once they see the program is not helpful to them. It's not great for consumers either-- consumers either have a hard time finding any pro on the platform, or are bombarded by too many. The pros have to compete extremely hard for each lead since they're so expensive and so rarely turn into actual jobs, and some consumers may feel that's too intrusive. Negative consumer experiences abound, mainly from unqualified people performing some of the newer fixed-price tasks. Consumers are truly better off Googling for a pro, and pros would be better served by Google ads. Neither of these suggest a bright future for Angi. Predatory sales practices. Pros are led to believe they'll get home-run leads on the platform and that they'll make tons of money. In reality, strong leads are few and far between. Current employees should look at the "win-rate" metric which measures the fraction of leads that a pro wins. Understanding that metric (and understanding that it's an average) explains why the short-term pro retention rates are so abysmal.