Lousy Product for Contractors - Sales Associate Angi Employee Review

1.0
13 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Work from home hybrid position

Cons

No training support, try to get you to lie to service providers about guaranteed leads, low hourly pay, they send the same leads to multiple service providers and regardless of getting the job each service provider pays for the same lead, there are other companies offering this same service at a lower price, were being investigated by the FTC

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Angi Response
2y
Thanks for taking the time to leave a review. We’re sorry to hear you did not feel like you had training support. We have invested a lot in our orientation and training programs. Every new hire that comes into Angi goes through a robust onboarding program. Following our initial training period, we also include all new hires in an Ongoing Training Program designed to support and further develop our sales professionals through their first 13 weeks of employment with us. We understand the importance of individual and collective growth which we work to achieve through education, guidance, and feedback from all team members. We encourage you to reach out to your manager if you feel that you need additional support at this time or in the future. We are also dedicated to fostering a positive work environment. We continuously strive to maintain the highest standards to ensure customer satisfaction and provide a fulfilling experience for our employees. Our compensation structure allows members of our team to earn high compensation with a focus on commissions. We continue to evaluate these structures to ensure they provide each Angi employee an opportunity to be successful. Our focus at Angi is on building life-long customers. We do not allow our team members to lie to service providers about guaranteed leads. In fact, one of our company values is Build Trust. Do What's Right. To ensure sales teams understand our expectations in how they sell our products, we require all sales representatives to sign an acknowledgement of their sales obligations. We also monitor and discipline, including terminate, sales representatives who make these statements. The statements made in your post are completely contrary to our values, training, and policies and we ask that you reach out to hr@angi.com immediately so that we can open an investigation.

Explore other reviews about Angi

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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