Horrible experience - Glorified Telemarketer Angi Employee Review

1.0
8 Sept 2023
Recommend
CEO approval
Business outlook

Pros

lots of pto to use as it's needed

Cons

they screwed over a lot of thier paying customers in the recent past. this made selling thier service very difficult.

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Angi Response
2y
Thanks for leaving a review. We're glad you enjoyed our PTO offerings. Regarding your concern about lead distribution, we continue to review our process to ensure fairness and efficiency and have made multiple changes in recent months to ensure fairness. We disagree with your comment about how we treat our customers. We care deeply about our customers. It’s the first of our values and our priorities going forward. While we know there is always room to improve the overall experience, we continue to invest in putting the right teams in place to better our products and our customer experience. If you do have any specifics or examples where you think our customers were not treated appropriately, we ask that you report that to hr@angi.com so we can investigate further. We wish you the best of luck on your next endeavor.

Explore other reviews about Angi

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Cons

A lot of org changes over the years has been somewhat difficult to navigate at times.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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