Great training but horrible place to work - Inside Sales Representative Angi Employee Review

2.0
22 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Uncapped commission is great!! You have the ability to get a $7,000-$20,000 check each pay period. It is impossible to hit those numbers because you have to convince the service pros to spend thousands with us each month. In office lunches! Lunches were catered Tuesday-Thursday for free and they are from super high end delicious restaurants. The training program is out of this world. The trainers really love their job and love Angi. Their success is hinged off of your success, so they will do everything in their power to mold you into a fire closer b

Cons

No job security. If you don’t sell $26,000 each pay period you will be terminated. If you don’t graduate from training you will be terminated. If you signed a service provider up, hit your goal but then the sp fails their background check, they take that sale away from you which means you never hit goal and you will be terminated. They do not care about their employees at all, they only care about making money. If you don’t make a sale, you are fired. I’ve seen people who have worked for the company for years be fired because they didn’t hit their goal once. Only 6% of Angi employees stick and this is something that they will tell you during training. It is an incredibly difficult product to sell and service providers do not want to pay for work that isn’t guaranteed. They want you to call the same person 6 times a day until they answer. If they the person said they aren’t interested we still are forced to call them. 9/10 dials I’ve made are from people that have already spoken with Angi and told them they were not interested. Nobody wants to spend money with Angi. They force you to be persistent and it is a huge turn off for potential partners.

avatar
Angi Response
2y
We’re sorry to hear you didn’t have a better experience, we realize that Sales can be difficult but we have hundreds of Sales Representatives who have had long, successful careers at Angi. We care about our team members and take the time to train all of our Sales Representatives to ensure that they’re successful while being candid about our performance expectations. We assure you that when someone doesn’t hit their metrics we handle it in a way that is structured, consistent, and fair. We are always looking to improve and our leadership team welcomes your feedback. Thanks for your contributions and we wish you the best.

Explore other reviews about Angi

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Cons

A lot of org changes over the years has been somewhat difficult to navigate at times.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
avatar
Angi Response
3w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
See reviews by: Helpful|Rating|Date|All