Do not pass go - Inside Sales Representative Angi Employee Review

1.0
16 Sept 2024
Recommend
CEO approval
Business outlook

Pros

If you are desperate, take the training check and get out.

Cons

Angi has a horrible reputation and sales are impossible. Any good lead goes to the favorite on the team. They will mess with the leads and funnel them to the team favorite. You are encouraged to lie to service pros and threatened your job on a weekly basis if you don't snag an impossible sale. Noone is making money here, unless you're a team favorite. Do not work here if you are a serious professional. If you have time to play around, your parents told you to get a job or something, you might be okay. I would not recommend. Did I mentioned the pay scale was changed twice in the 3 months I worked there. No stability in this company and I don't believe they will be around for much longer.

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Angi Response
1y
We're disappointed to hear that you did not have a better experience at Angi. We realize that Sales can be difficult but we have hundreds of Sales Representatives who have had long, successful careers at Angi. We are continuing to improve the leads allocation process and invest in the development of our sales leadership team. We're proud of the product we've built and stand behind the service we provide for Service Professionals and Homeowners. We strive to offer competitive compensation, and have been extremely intentional about our compensation structures. Along with providing our teams with a solid base pay we offer the opportunity for impressive commissions. Selling our product can be challenging, but your hard work can lead to significant rewards! We do not allow our sales teams to lie to sell our products. If you have any experience of this being done, we ask that you reach out to hr@angi.com so we can investigate and address it. Thanks for your contributions and we wish you the best. -Craig Smith, Chief Revenue Officer

Explore other reviews about Angi

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Cons

A lot of org changes over the years has been somewhat difficult to navigate at times.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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