People are great but leadership is lost - Anonymous employee Angi Employee Review

2.0
24 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The day-to-day employees that work for the company are super knowledgeable and very helpful. The company has great work life balance.

Cons

Angi's company strategy is a combination of a chicken running around with its head cut off and a collection of executives trying to put makeup on a pig. The directionless nature of this company's strategy can not be underscored enough. The company came into existence through an merger of Homeadvisor and AngiesList. After that acquisition, it focused entirely on becoming a lead generation business. Turns out that business model hemorrhages money. The novel idea that was rolled out was to re-create angie's list. All the while through these less than seamless transitions, there has been prolific change in leadership -- during my time at the company the organization saw more CEO changes than % increase in the stock. Yes you read that correctly. Just a rudderless ship that is headed towards an inevitable acquisition by a company that can actually make money. Now for the putting makeup on a pig piece... the amount of turnover in key leadership positions is honestly shocking. The company things the best way to resolve their problems, is by hiring executives into positions and using the jobs they used to work at as a way to increase the company's performance. The reality is that the company's whole business model is fundmentally flawed -- if i want to go hire a pro why wouldn't i just go to google where I won't have to give out a slew of contact information, be hounded by pros who are expecting a ready to go lead and I am just window shopping. If stability is even remotely important to you, go find another company to work for.

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Angi Response
11mo
Thank you for sharing your perspective. We're glad you enjoyed working with your colleagues and benefited from our remote work environment, designed to support work-life balance. We appreciate all feedback, as it helps us to continually evaluate and improve our strategies We understand that change can be challenging, and we've certainly undergone significant transformations as a company. Our strategic evolution has been a deliberate process aimed at finding the most effective ways to connect homeowners with quality service professionals, and we believe we are on a positive path forward. While we've explored various approaches to lead generation and have certainly learned from each iteration, our current focus on strengthening the experience is a direct response to customer and pro feedback, and we're seeing promising results. We are committed to building a sustainable and successful business model that provides value to all our users. Regarding leadership, like many companies in a dynamic market, we've experienced shifts as we've adapted to evolving business needs. We are confident in our current leadership team and their vision for the future, which is focused on innovation, efficiency, and delivering an exceptional experience for our employees and pros. We also want to address your point about the user experience. We are constantly working to refine our platform to make it as seamless and convenient as possible for homeowners to find and hire pros, without unnecessary hassle. Our goal is to offer a differentiated service that goes beyond a simple search engine, providing trusted professionals and project support that homeowners can rely on. We are optimistic about the direction of Angi and our ability to empower homeowners and pros alike. We are committed to continuous improvement and are excited about the positive impact we are making in the home services industry. Again, we thank you for your feedback and wish you the best in your future endeavors.

Explore other reviews about Angi

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I’m impressed with leaderships focus and direction and the way it is turned into tactical items. I feel like my work builds towards the companies goals.

Cons

The stock market hates us right now; what you gonna do?

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Angi Response
3mo
Thank you for the review! We are thrilled to hear that our focus and direction resonate with you and that you feel your work directly contributes to our company goals. Regarding your feedback on the market, while we can't control external factors, we are fully committed to executing the strategic plans outlined in our recent all-hands. By continuing to focus on Jobs Won Well, we remain confident in our ability to drive long-term value and success. We’re glad to have you on the team!
2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
1w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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