Pros
Game changing plans for 2016! A tiered membership model, including a free one, will render Homeadvisor as an after thought. New CEO, Scott Durchslag, has the company headed in the right direction. Profitable for the year 2015 and EBITDA positive. It is amazing how quickly the Wall Street analysts have hopped on the AL bandwagon. We have a clear plan for continued growth and profitability with the right leaders in place to drive it. The Sales teams have the right leaders in place now too and we have found a structure that works. The call center, aka Member Care, is continuing to make strides to be a great call center with true career growth opportunities. The main campus is incredible with a ton of employee centric things including a great gym and Health clinic that is free. The culture is impeccable and incredibly diverse and inclusive. You will be accepted at Angie's List with open arms if you are talented at what you do!
Cons
It may be too fast paced for some people but that is what you get with Technology companies and I don't think our entry level sales and customer care teams realize that. It is not utopia at AL but I don't think that exists anywhere. We have changed our comp plans in sales too often and may have done a bit too much trial and error on new services. Most of the negative posts on here are from call center people and early in career sales people that have some valid and some non-valid issues. These roles are notorious for producing pessimistic attitudes but they have some real valid issues. Comp plans did change entirely too much along with constant change that didn't always make sense but that is all behind us.
