Proceed with caution: major issues in product and design leadership, and a culture in decline and stagnation - Anonymous employee Angi Employee Review

2.0
24 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- OK pay and benefits - Flexibility and remote work - Many talented and dedicated ICs, along with a few excellent directors and C-suite leaders

Cons

- Constant changes in product direction with little stability, including misguided attempts to mirror the European market - Career growth is very limited and compensation is below market levels in many department; your career here will plateau quickly for you if you're in the product or design or engineering orgs - The product is also very stagnant for all sides of the marketplace experience currently: homeowners and pros - Significant inefficiencies and waste in how work is prioritized and delivered - Upper-level design and product leadership includes individuals whose strong egos, brash personalities and poor decision-making create dysfunction and low trust - Some frontline managers create very toxic, micromanaged environments that drain morale - Strategic vision lacks coherence and taste when it comes to the actual product experience - Overall design and product culture has deteriorated significantly in recent years - Bureaucratic interference from upper layers slows teams and stifles innovation - Risk aversion from leadership prevents teams from shipping and learning quickly - High technical debt from multiple acquisitions with little focus on unifying or improving experience quality - Morale is low across many product, design, and engineering teams—especially after recent layoffs - Very few career growth paths; many talented folks have already left or are planning to

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Angi Response
10mo
Thank you for leaving a review, we are glad to hear that you enjoyed the remote work environment and the wonderful employees and leaders that we have hired to make up what our culture is today. We are however very disappointed to hear that your overall time with us was not enjoyable and are sorry to hear that you did not receive the support you needed in order to grow with the company. We care about our employees and their development, which is why we offer an internal job portal via our HRIS system for those interested in both lateral and horizontal growth. We are also currently investing in training and growth opportunities for our employees. By enhancing our training programs and offering clear paths for career development, we can empower our team members to build new skills, increase productivity, and feel valued in their roles. We take your concerns about leadership and product inefficiencies very seriously and will ensure this feedback is shared with the relevant parties. We would greatly appreciate the opportunity to learn more about your experiences regarding leadership and frontline managers and their practices, as we uphold very high standards for how our employees should be treated. We strongly encourage you to reach out to our HR department at hr@angi.com so we can better understand your experience and address any issues. Thank you again for your feedback and we wish you the best in your future endeavors.

Explore other reviews about Angi

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

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