Pros
While senior management touts the success of the transformation, this perspective seems largely subjective. Objective metrics like share prices suggest otherwise. The transition has led to significant and avoidable mistakes, primarily due to inadequate workflows. Although change can yield positive results, it can also bring about serious drawbacks. It's worth noting that the belief in the transformation's success is not widely shared; many employees have voiced their concerns, as reflected in the average review scores.
Cons
Negative feedback is often dismissed as toxic, unreasonable or personal attacks, but many of these criticisms are rooted in publicly observable facts, not mere opinions. The high volume of anonymous feedback suggests that the company does not genuinely encourage open communication. It's particularly concerning that capable colleagues have been let go for expressing differing viewpoints. If management truly believed in the value of identifiable feedback, why do so many feel the need to remain anonymous? As a Web3 company operating a DAO, token holders should have the opportunity to engage in governance and community initiatives without revealing their identities. If management disregards anonymous feedback as insignificant, perhaps a return to a Web2 model should be considered. This would entail shutting down DAOs and requiring customers to disclose their identities during private meetings—moves that could further harm revenue. Senior management asserts that their efforts are transformative, yet one must question what meaningful changes have actually resulted from this supposed success. Are we merely persuading more Web3 companies to shift focus from product development to market-making strategies? While GameFi has gained momentum, it was already flourishing prior to this transformation.