No respect, lots of pressure, frustrated management - Sales Associate Ann Taylor Employee Review

2.0
18 June 2013
Recommend
CEO approval
Business outlook

Pros

weekly pay maybe one pro...and they give you 50% discount on clothes, but that's a pretty common sale anyway to the public too.

Cons

Ann Taylor does not care about its customers nor its employees much. Upper management has no idea and doesn't even care, what is going on in the stores other than what are the sales numbers. Ann Taylor become one of those companies that has chosen to go the "easy way"... switching to cheap quality fast fashion merchandise. That results in a lot of unhappy customers that never come back and lots of returns. As far as employment goes...not better. You won't get any respect from the management regardless how you perform. They are very impatient actually. Since the turnover is high, they are tired of training new people. You will be pressured hard to up-sell and to sell company credit cards. No commission, only low hourly wages (at or around minimum wage). They hire only part time with no benefits what so ever. As a sales associate (or as they call it "Stylist") you will be doing other things too beside selling clothes. Lots of store and toilet cleaning, online order processing and shipping, working in the stockroom, steaming, hanging giant heavy signs to the ceiling climbing to super tall ladder. One time they put me on a special project: two of us had to rent a uhaul truck and move over 15 super heavy mannequins from another store. (Two 120 pound women are hauling these awkward things on a handtruck...can you imagine?...amazing opportunities) I guess the company can't afford a delivery crew... So, unless you are desperate or just need a job for a short term...look for a better company.

Explore other reviews about Ann Taylor

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy and chill work, great customers, easy shipment, easy merching

Cons

Payroll is never enough for proper coverage. Never enough sizes sent and low pay for team members

3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good entry-level retail job, especially for beginners. The work environment is generally positive, and scheduling can be flexible depending on store needs. It’s a solid place to gain retail experience, especially if you’re new to it. Employee discount is 75% in-store and 50% online, except for clearance.

Cons

Upper management tends to overlook smaller store issues, which may later develop into larger problems if not addressed early. There's also a strong customer-first approach that sometimes feels one-sided, in which difficult customers are often accommodated even when they're in the wrong. This can occasionally be frustrating for employees trying to enforce store policies. But hey, that's hospitality. It's still a good place nonetheless because of the store team.

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