Pros
There are some amazing employees here that are dedicated to the company and work very hard. Pay is decent, for some.
Cons
Where to start? Over the last 10+ years they have downsized quite a lot, forcing employees to wear hats they shouldn't be, not compensating them for that additional work, showed a lot of favoritism - especially to white males. Example: a white male and person of color female in the exact same position: male had a company phone and credit card, female employee did not. Anova sales reps are paid much higher than Upbeat inside reps and treated with much more respect. They have a great way of doing lean and being lean, getting rid of waste, but poor implementation. The time wasted doing it "their way" adds almost as much waste as they remove. Micromanaging at its finest. Distrust is another issue. If some employees can work from home, why not all? Systems have nothing to do with it meanwhile people are being put at risk health wise and made to feel untrustworthy. I have seen so many excellent employees let go because they were either getting paid too much and could hire new for less or pay a third party company to do it poorly for much less (IT department). They often will ask for feedback and suggestions then publicly tell you you're wrong. I have seen good employees get pushed out or forced into retirement. I have seen countless employees cry at their desk. I have seen stacks and stacks of work needing to get done by overworked employees while they refused to hire more people - while the customer feels the crunch of it all. Long delays in response times = disgruntled clients. Anytime issues are brought to higher management, they have a handful of good reasons why they cannot fix it which, at one point, caused a huge IT issue. I have seen the CEO humiliate people in front of other employees, then take a step back and regroup, then try to switch it up. That is not okay. More than one employee has told me about nightmares they have if they work directly with him. He thinks he is being helpful but his tone, verbiage, and actions have caused a lot of trauma for people. I hope he reads this and takes heed.