A not so safe place to work. - Anonymous employee AnswerPhone Employee Review

1.0
10 Jan 2022
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Decent pay and a Simple job.

Cons

Minimal training. Provided only a 30 minute lunch break without any other breaks. Unprofessional staff, they allowed their staff to swear and scream at clients over the phone without any repercussions. The manager of also made a very lewd comment in regards to my appearance that made me feel very uncomfortable. Outdated computer software, they keyboards and software have not been updated in several years and is not user friendly. Zero security while working alone until 11pm. After only working at their location in Albany for a month I started receiving gifts and love notes/cards from strangers left on my vehicle and due to the fact that there are no cameras or lights they were unable to provide any type of security for me or protection.

Explore other reviews about AnswerPhone

5.0
22 Sept 2013
Recommend
CEO approval
Business outlook

Pros

The managers work around your schedule. The majority of the persons employed are students, so the company takes that into consideration.

Cons

You may have to work every weekend.

2.0
17 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, attendance bonuses, friendly co-workers, overall easy job

Cons

The owners are a nightmare. The owner is very demeaning and attempts to micromanage a company that runs itself. She has no idea what good customer service is, how to treat staff, or how to run a company. Her husband very intelligent, but clueless about the business as a whole and leaves management to clean up everything he never follows through on.

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