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      Anthology

      Engaged employer

      Anthology reviews

      Low Pay - Customer Service Representative (CSR) Anthology Employee Review

      3.0
      15 Jan 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Its a work from home job.

      Cons

      The pay is low for the amount of work performed.

      avatar
      Anthology Response
      2y
      Thank you for your feedback. We are glad you were able to take advantage of our Student Success call center positions being offered remotely. We understand the workload can be stressful, especially during high-volume call times, and appreciate the effort our advisors put in to aiding students across the US. If you have any additional feedback, please email employerfeedback@anthology.com.

      Explore other reviews about Anthology

      5.0
      9 May 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training and systems to use with provided equipment.

      Cons

      Seasonal with possibility to continue.

      avatar
      Anthology Response
      1y
      Thank you for your feedback. We are so pleased to hear about your positive Anthology experience! Please email employerfeedback@anthology.com with any further comments.
      2.0
      15 June 2026
      Client relations associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady work Good immediately management. Decent benifits

      Cons

      Higher management offers no help No pay raises for years. Company attempted vertical integration no one asked for or wanted. Then blamed everyone else and offered on pay raises for almost the entire time. Company went bankrupt and has to sell of parts to "stay" alive.

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