Don't Believe Anything they tell you. - Senior Customer Service Advisor Anthology Employee Review

2.0
14 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Hiring process is good, Interviews are very straightforward and they work with you for most of it.

Cons

They will hire and say its a perm position, but it's still just a temp job, they will make the excuse that it's "Restructuring" but as soon as it dies down you're canned. None of the tech works, they will not give you any slack in training if the company issued equipment doesn't work. If you are a Rehire expect to be behind on everything because HR will have nothing ready for you at all. Also, Human resources are basically unreachable, you won't be able to contact them at all, even the bosses there have a hard time with it.

Explore other reviews about Anthology

5.0
9 May 2025
Recommend
CEO approval
Business outlook

Pros

Good training and systems to use with provided equipment.

Cons

Seasonal with possibility to continue.

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Anthology Response
1y
Thank you for your feedback. We are so pleased to hear about your positive Anthology experience! Please email employerfeedback@anthology.com with any further comments.
2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Steady work Good immediately management. Decent benifits

Cons

Higher management offers no help No pay raises for years. Company attempted vertical integration no one asked for or wanted. Then blamed everyone else and offered on pay raises for almost the entire time. Company went bankrupt and has to sell of parts to "stay" alive.

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