Company has declined significantly over time - Cx Agent AnywhereWorks Employee Review

flexibility, scheduling, management, growth, clear guidelines

heavy call load at times

A paycheck would be the only thing, and even then, the pay is extremely low for the work required.

They are currently mass firing employees and yet they aren't holding the people that have been actively ruining the department accountable. They added shift pick against people's best wishes and set up an awful system. Employees were consistently, and ILLEGALLY working a week straight and up to a month straight. The people in charge of this change knew. They knew for months. People complained for months. And they did nothing about it. But of course they keep their jobs. Yeah, must employees are obviously the issue.