Work from home daily, but high call volume - Ccustomer Service Representative AnywhereWorks Employee Review

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home everyday no in office

Cons

Large call volumes back to back

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AnywhereWorks Response
1w
Thank you for sharing your feedback and for your time with AnywhereWorks. We are glad to hear you appreciated the flexibility of working remotely. We also understand that high call volumes can be challenging in customer service roles and we appreciate you highlighting this experience. Feedback like yours helps us continue to evaluate workloads and support systems to better serve both our clients and team members. We wish you all the best moving forward.

Explore other reviews about AnywhereWorks

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

flexibility, scheduling, management, growth, clear guidelines

Cons

heavy call load at times

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AnywhereWorks Response
2d
Thank you for taking the time to leave such a wonderful review. We are glad to hear you have been enjoying the flexibility with scheduling, the supportive team members and leadership, areas for growth and the transparency in our expectations. These are areas that we work really hard on, so we are glad to hear we are on the right track. We also understand that call volume may be high at some times, and we are working hard to improve our call queue and work volume for all team members. Thank you for your amazing feedback, and we thank you for being a valued team member!
4.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

You can pick your own schedule, you pick it every week. You work from home, so you don't have to leave the house to get to work. You save money on gas and time on the commute.

Cons

There is a tier system based on performance. If you aren't doing the best with your stats, your tier will fall. Tiers get assigned every two weeks, and you have to constantly upkeep your stats to have a good tier. Your tier determines how soon you can pick your schedule.

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