Pros
I am no longer contractually bound to them
Cons
They keep nearly half of the rate they charge the employer as an "administrative fee". They charged the company $42/hr for my services, but I only made $24/hr. They arbitrarily charged 2 months of invoicing when I was hired permanently after my 30-day temp-to-hire agreement, claiming it was industry standard to collect on their temps for 3 months prior to hire. No such contract was ever signed by the employer or myself. I had two reps in the past 5 years whose combined effort amounted to 2 interviews and 1 year of employment total. In other words, they took longer to get me a placement than the placements lasted. My previous rep had me placed within 3 weeks and when that placement was going nowhere, got me no fewer than 10 interviews before a placement that lead to a 4-year run before the company went under in the pandemic.