Terribly managed/poor acquisition - Customer Success Manager (CSM) Applied Systems Employee Review

1.0
6 Mar 2022
Recommend
CEO approval
Business outlook

Pros

I have had no good experiences since Applied acquired Indio Technologies.

Cons

Applied Systems does not provide adequate support emotionally or professionally to it’s employees. If you are looking for a good work-life balance and a good, open workplace culture where you feel valued as a person or an employee Applied Systems will not provide that. Management was not receptive to questions or concerns, trainings and methodologies were disorganized, and they micromanage employees while pushing them to work beyond their capabilities. Employee retention is poor and they aren’t making any serious attempts to improve work culture or backfill positions. As a result, employees are shouldering too much responsibility while being over-pressured to meet unhealthy expectations by management. In addition, management has little experience with the products resulting in few people having few answers to questions from both employees and clients. Overall, Applied Systems provided for a highly unfortunate and disappointing work experience.

Explore other reviews about Applied Systems

5.0
4 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good place to work. Feel cared for and can do my work well

Cons

Has the issues all well established companies end up having

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Well known within the space and lots of opportunities.

Cons

Certain sales roles are limiting

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