Everything you've heard is true - CX Professional ApplyBoard Employee Review

1.0
4 Nov 2023
Recommend
CEO approval
Business outlook

Pros

You will meet some wonderful and highly talented people at the lower levels, and make some great friends! The workplace gossip is... unparalleled. If you enjoy slacking, you can get away with it for a pretty long time before management does something about it. If you have bills or rent or a mortgage, you can pay them. That's kind of all you can pay though. Once you leave, you will meet fellow former employees and become instant friends. Ex-AB brunches will feel like a lovely day at the legion with your fellow veterans.

Cons

With overwhelming evidence that the business is a racket to ship students into Canada and leave them high and dry in a frightening cost of living crisis, you will need to perform Olympic feats of mental gymnastics in order to justify working there. As the government wakes up to the amount of fraud under their noses in the International Study Program, and ApplyBoard makes announcements and media appearances to position themselves as anti-fraud and compliance forward, you will burst a blood vessel. You will have certain, special sales managers question your intelligence and pick fights with you if you try to question the amount of fraud, or put a stop to it. Everything you put your time and work into will be shipped to India, where your complex workflow will be KPI-ified into meaningless clicks. The clicks will appear to have been done with a hammer, by a wombat, and cause errors that cost thousands of dollars. You and the customer both will be in awe that this is allowed to happen. Your manager will quietly agree with you and say that they can't do anything about it. You will meet new people in KW and they will ask you where you work, and you'll be embarrassed to tell them. You'll be promised, in no uncertain terms, that pay increases are coming. They will never materialize, and you will be left wondering if you're being punished, or if the company really is haemorrhaging money this badly. It is the latter. You'll read news articles and see with your own eyes the conditions that international students are facing. Crammed into classrooms, learning nothing relevant to the job market, sharing mattresses in an unventilated basement, lining up for jobs at the grocery store, taking transit with sunken, tired looking eyes. You'll wonder what they tell their mom about their time here, or if they can even be honest with her. You'll hear people blame them for the cost of housing. You'll think about your own time as a student, and how hard it was. It wasn't this hard though, was it? Did you have a bed of your own to sleep in when your shift delivering pizzas was over? Lastly, you'll be scared. Scared that you participated in something like this, and that really, anyone can be swindled into a bogus lie. Even RBC. You'll also be scared to speak out, unless you're in an anonymous forum like Glassdoor or Reddit. You'll cling to the comments on those platforms as proof that you are not insane.

Explore other reviews about ApplyBoard

5.0
15 May 2024
Recommend
CEO approval
Business outlook

Pros

good co-workers and good managers to work with.

Cons

low opportunity to professional growth

avatar
ApplyBoard Response
2y
Thank you for taking the time to share your experience at ApplyBoard. We truly appreciate your positive feedback about our co-workers and managers. It's great to hear that you found the team supportive and enjoyable to work with. We value your input regarding the opportunities for professional growth. As a performance-based organization, we look for opportunities to promote and advance internal team members whenever possible and encourage internal development. We look forward to celebrating promotions each month through our internal newsletter. Thank you for sharing your feedback, and we wish you the best in your future endeavors.
1.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Within a week of leaving, my inbox filled with congratulations & invitations to reconnect from university partners, agents and sector leaders.

Cons

Hire people who won't ask questions. Pay them less than whoever they replaced. Call it a strategy. When the VC money runs out, so will the relationships.

3
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