Company was great but now is just okay. - General Manager Aramark Employee Review

4.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some of the senior management is amazing and supportive. Fare pay for management.

Cons

The upper management, and admin workers in the head offices are very out of touch with what is happening on the ground level.

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Aramark Response
5mo
We appreciate your recognition of our supportive leadership and fair pay practices. Your feedback on staying connected to what’s happening on the ground is valuable, and we’ll continue to encourage and strengthen communication between teams and leadership. Thank you for sharing your experience.

Explore other reviews about Aramark

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

The hours are long and it’s tough with family

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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