Declining Culture - Sales Aramark Employee Review

3.0
18 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Solid opportunity for driven individuals. High performers can make a good living. Very large company, with room to move up or over, as there are multiple divisions.

Cons

Culture has declined, causing morale issues, which has led to decreasing service levels and increased customer concerns. Top brass appears to be looking strictly at P&L and not as much at customer and employee satisfaction.

Explore other reviews about Aramark

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Family friendly work environment and wide range of experiences

Cons

typical corporate bureaucracy and slow moving corporate wheels

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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