Pros
Most of your fellow employees are decent to work with.
Cons
Excruciatingly disorganized. Before orientation several people were given incorrect information on which building to go to. People waited 20 minutes at the wrong building.At orientation 4 boxes of uniform shirts were brought out. Not labeled. We were told to grab the uniform shirt appropriate for our job. No one knew which shirt to take. Orientation was supposed to be 3 hours, on the fourth hour we were told we had to come back a second time for "training". We were supposed to be paid for orientation and training. Training was nothing more than a tour of the facility. You did not meet your supervisor or fellow employees of your group and there was no job specific training. There was no hands on training with the POS system. And most people never received these hours in their first paycheck. First paycheck was 1 month late and it was inaccurate with quite a bit of money owed that wasn't there. When I called the corporate office in Philadelphia to track my missing pay they couldn't find me in system because they had my employee number mixed up with someone else. Asked me, "Are you sure you work for us?" Really. Shady practice of entering hours worked. No pay stubs with direct deposit, you have to jump through hoops for proof of hours worked by going to some third party website. There is no way to communicate except email, they do not have phones at the onsite "office" which is a storage trailer. For those without a fancy phone you better have home internet service and a color printer because employee lot parking passes must be printed out each show. They will try to assign you to a job you did not interview for, were not hired for, and have had no training for. When concerts are undersold they will ask for volunteers to not work. This happens a day or so before the show. When not enough people volunteer they will randomly cut people. Employees depend on their paychecks, as meager as they are. When an employee is cut last minute the lost wages leave a bitter taste to match the already negative experience of not having been paid accurately from the beginning. (Many were not paid for orientation until weeks and months later) Some managers are willing to work with you and your concerns while others use bullying tactics and if you stand up for yourself you are sent home. If you have a money bag the trailer is surrounded by complete darkness by the end of the night and you may be walking to it alone with anywhere from $300-$600 to deposit.. The parking lot has very little lighting and you may be walking back to your car alone as well. You may have a different supervisor each time you come to work. Each has a different method of doing things.