Worst upper management I have ever encountered at Mesa Verde than anywhere I have ever worked. - Retail Associate Aramark Employee Review

1.0
19 July 2014
Recommend
CEO approval
Business outlook

Pros

First off, I am not a disgrunteled employee even if I may sound that way. I am just disgusted at the way this place is allowed to operate year after year. The first line managers are good. Mine was awesome and he always looked out for us. But the best part of working is the park its self. If you can get time off (don't count on it) visiting the park is very relaxing. They encourage you to come take time to explore. Then work you to death while management takes 3 day weekends, vacations during the busiest times. Or find them actually sleeping in their office while your extremely busy.

Cons

Front line managers are good. Upper management is horrible. They promise you the world to get you there. Then when your there, nothing they stated was even half true. Management abuses the employees like slave labor. They never help out when you need it, meaning step in and help when you're over flowed with business. They are nonexistant when you need them. They treat you like you know nothing about retail or food management even though you have more experience than they do. They do not wish to hear your solutions to problems or how to improve. They feel they know more and you're a threat if you try to improve things. They like things tyhe way they are even though they are not the best ways. The GM there protects the magnificant 7 (as we all called them) below like a little club. They like their cushy jobs and no one is going to jeapordize that for them. They do not care about the employees, have the worst living conditions of any park I have been to. Management rarely will talk to you if you are not in management. There is a tremendous waste of resources by these managers driving up and down the mountain to visit the retail outlets for 10 minutes and leave for another 40 minute drive back down so they can say they visited. The HR department works for the betterment of the upper managers rather than the employees. They have mishandled sexual harrassment, employee on employee violence, drunken employees including managers. The retail warehouse department is a real joke. These people do absolutely nothing. They pretend to work but all they do is, well no one actually can tell what they do. They will come to the stores (after driving 45 minutes up the mountain) stay for 5-10 minutes and then leave. No one knows exactly why they are there or what they did when they were there. I would never recommend this company to anyone nor will I ever go back.

Explore other reviews about Aramark

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Schedule is set, with the exception of needing to help work larger events. There are deadlines, but a lot of the job is independent and requires you to be able to be extremely organized and self-sufficient.

Cons

Some procedures are outdated. The amount of printing that is done for things people have computer access to is wild.

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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